Terms & Conditions

Sunmed Healthcare Pvt Ltd is the licensed owner of Shield30.in. Sunmed Healthcare Pvt Ltd respects your privacy. This Privacy Policy succinctly provides the manner your data is collected and used by Sunmed Healthcare Pvt Ltd on the Site. As a visitor/customer to the Site, you are advised to read the Privacy Policy carefully. By accessing the services provided by the Site, you agree to the collection and use of your data by Sunmed Healthcare Pvt Ltd in the manner provided in this Privacy Policy.

License & Site access:

Sunmed Healthcare Pvt Ltd grants you a limited sub-license to access and make personal use of this site and not to download (other than page caching) or modify the site or any portion of it, except with expressed written consent of Sunmed Healthcare Pvt Ltd.

This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without expressed written consent of Sunmed Healthcare Pvt Ltd.

Account & Registration:

All shoppers have to register and login for placing orders on the Site. You have to keep your account and registration details updated and correct for communications related to your purchases from the site.

As part of the registration process on the Site, Sunmed Healthcare Pvt Ltd may collect the following personally identifiable information about you. This includes Name (including the first and last name), email address, mobile number, contact details, Postal code, Demographic profile (age, gender, occupation, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.

Pricing & Payment:

All the products listed on the Site will be sold at MRP unless otherwise specified. If any further clarifications needed kindly contact the customer care.

While availing any of the payment methods available on the website, the company and the website, in any event, is not responsible or shall not assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to the user due to any reason.

Order Processing:

All the orders received on the website will be processed and dispatched within 24Hrs (Working Day).If the orders are placed on Sundays and Holidays; they will be processed on the next working day.

Delivery Processing:

We have partnered with courier services to deliver products to our customers. The processed orders will be delivered within 3 to 7 days depending on the location of the customers. Our delivery partners work on all days of the week. But we do not guarantee delivery on Sundays and holidays (including national holidays).

Our delivery service providers will make two attempts to deliver your order to you. After this, the order will be returned back to us. In this situation we shall refund your order amount, but a restocking fee of ₹400 will be charged and deducted per product from your refund amount.

We regret to inform you that currently we do not have international shipping through the website. We request you to contact us at shield30new@gmail.com, in case of any bulk orders and we shall make some special arrangements for delivering the product to you.

Return & Refunds:

We have a 2 days return policy (from the day of delivery) subject to the following issues only:

If you have received the product in a damaged condition, you need to inform us about the condition within 24 hours of receiving the order. You have to contact the customer care with your order details to address the issue and we’ll arrange the pickup of your shipment at no extra cost.

Please ensure that product is in unused and original condition and attach the invoice along with the product. Once we have received the returned shipment, your refund amount will be processed immediately. However, kindly note that some banks take from 7 days to 21 days to complete the refund process.

Cancellation by the Site / Customer:

You as a customer can cancel your order before the product has been dispatched by calling our customer service. In such cases, we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

You agree and confirm to the following:

▪️ That before placing an order you will check the product description carefully.

▪️ By placing an order for a product you agree to be bound by the conditions of sale included in the item’s description.

▪️ The address at which delivery of the product will be made is correct and proper in all respects.

▪️ In an event a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information), any extra cost incurred by Sunmed Healthcare Pvt Ltd for redelivery shall be claimed from you.

▪️ You will provide authentic and true information in all instances where such information is requested by you. Sunmed Healthcare Pvt Ltd reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), Sunmed Healthcare Pvt Ltd has the right in its sole discretion to reject the registration and debar you from using its services and other affiliated websites without prior intimation whatsoever.

Comments:

All reviews, comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered to the site or otherwise disclosed, submitted or offered in connection with your use of this Site shall remain the property of Sunmed Healthcare Pvt Ltd. Sunmed Healthcare Pvt Ltd will been titled to use these without restriction and without compensating you in anyway.

You agree that no comments submitted by you to the website will contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam”. You are and shall remain solely responsible for the content of any comments you make and Sunmed Healthcare Pvt Ltd and its affiliates take no responsibility and assume no liability for any comments submitted by you or any third party.

Copyright & Trademark:

Sunmed Healthcare Pvt Ltd, its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Site. All rights, including copyright, in this website are owned by or licensed to Sunmed Healthcare Pvt Ltd. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non commercial use is prohibited without the permission of Sunmed Healthcare Pvt Ltd. You may not modify distribute or re-post anything on this website for any purpose.

Sunmed Healthcare Pvt Ltd is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third party websites, you do so entirely at your own risk. References on this Site to any names, marks, products or services of third parties or hyper text links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply Sunmed Healthcare Pvt Ltd endorsement, sponsorship or recommendation of the third party, information, product or service.

Objectionable Material:

You understand that by using this Site or any services provided on the Site, you may encounter content that may be deemed by some to be offensive, indecent, or objection able, while the content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law, Sunmed Healthcare Pvt Ltd and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.

Modification of Terms & Conditions of Service:

Sunmed Healthcare Pvt Ltd may at any time modify the Terms & Conditions of use of the Website without any prior notification to you. The latest version of the Terms and Conditions shall be available in the website. You should regularly review the Terms and Conditions. If they seem unacceptable, you should discontinue using the Service. However, if you continue to use the Service, you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of use of this Site.

Termination:

This User Agreement is effective unless and until terminated by either you or Sunmed Healthcare Pvt Ltd. You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. Sunmed Healthcare Pvt Ltd may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site. Upon any termination of the User Agreement by either you or Sunmed Healthcare Pvt Ltd, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement.

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